Customer Return Policy

Returns & Exchanges

• Timeframe: Returns or exchanges are accepted within 3 days of the original purchase date.

• Returns are accepted within 3 days of delivery/receipt of item.
• Items must be in their original condition with tags attached.

• Returns are accepted within 7 days of delivery/receipt of item.
• Items must be in their original condition with tags attached.

• Condition: Shoes must be unworn, in their original packaging, and with all tags attached.
• Proof of Purchase: A receipt or order confirmation is required for all returns and exchanges.

Non-Returnable Items

• Shoes that show visible wear or damage.
• Final sale or clearance items.
• Custom or personalized shoes.

Conditions for Return:*

• Items damaged due to company default or defect are eligible for return.
• Items must be returned with all original packaging, accessories, and documentation.
• Customers are responsible for ensuring the item is securely packaged during return shipping.

How to Return

• Customers must notify us of their intention to return an item within the specified timeframe.
• Visit our store or ship the shoes to our store address which will be sent to you upon the return request 
• If shipping, we recommend using a trackable service.